We appreciate how critical computer support can be to your business
and that you cannot afford unnecessary downtime or losses in productivity. Yet
we also appreciate that your business needs cost effective support and the need to accurately budget for your computer costs. Providing
professional, yet affordable support to small and medium size businesses is
where we come in.
Professional local business support
We have been providing fixed and variable price computer support to small and medium sized businesses for a number of years. Our
services include everything required to provide a professional business service
including: a personalised help desk, remote access, on-site support, call logging, advanced remote
monitoring and alerting solutions.
A computer support plan to suit your company.
We operate a variety of computer support plans to suit client circumstances; for some clients we proactively manage their systems, and for others we hear from them only when they have a question or issue. Our flexible plans include pre-paid support that NEVER
expires.
Personalised computer support helpdesk
Our helpdesk is geared towards providing responsive support that is personalised, we aim to understand your business so when you require support it is timely and efficient.
The break-fix model is only right for some clients.
We find that many clients don't want to experience issues, and fixed price pro-active management can be the right way to go. Waiting until your email domain appears on a blacklist, your server is stopped by hard disk failure or your employee's are over-run by SPAM, are things to avoid for many companies. They appreciate that paying for things so they don't break makes good business sense.
A business support partner.
Our aim is to work as an extension to your team, so that when we are required, you know us and we know you. You contact us - and we respond knowing about your business and your systems. So whether you already have in-house computer support and just need occasional troubleshooting or supplementary contract help, or require more frequent and reliable support we can help.
Technical expertise and customer care.
In addition to other partnerships, Microswift is a Certified Cisco and Microsoft partner and also a Microsoft Small Business Specialist. Click, to find out why certification is important. If you have an issue that your present computer services provider cannot resolve or are simply tired of their performance then contact us to experience better computer support.
