Background:
United Savings & Loans (UCAL) is the umbrella trading name for all Hampshire Credit Union branches throughout the county. The aim of UCAL is to provide a friendly, approachable service for all its members. UCAL came to Microswift as it became apparent that as ICT increasingly became critical to the organisations operations so the need for a highly professional and responsive service was also required.
Client quote:
"We increasingly found our previous IT services provider unable to meet our growing business requirements, and after a review of available computer services and support providers we decided to select Microswift as our new partner. This was a significant decision for our business as we are very dependent on our systems availability, and since our previous provider had setup and maintained our systems for some years we understandably concerned about potential business disruption.
Fortunately the transition to Microswift was managed in a structured way and has been virtually seamless, and the service level improvements to our business have been very significant. We didn’t realise that the change would be as straightforward and beneficial; otherwise we’d have made the decision to switch some time ago. They have proved more responsive, easy to get along with and dependable. As the manager responsible for ICT, it has made a big difference and I look forward to working with Microswift in the future to develop our systems and to provide responsive support.”
Operations Manager, United Savings and Loans
Microswift works with a broad range of companies in many different sectors of business; it is likely that we have previous experience in the challenges facing your business. For further information on what projects and services we have provided, and to discuss these with us or with our clients, please contact us.
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